The Tooth Fairy Factory
Frequently Asked Questions
If your question is not listed, please feel free to reach out to us through our ´Contact Us´ section and we will make sure to answer it at the earliest possible.
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    When will my package be delivered?
    All packages take about 2 business days to complete the design process and then to the USPS for shipping. As soon as the package is completed, it will be shipped via USPS First Class Mail. Inside the United States, First Class Mail usually takes from two (2) to ten (10) days to arrive. Other shipping options are available.
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    Are the enchanted checks real and valid checks?
    Yes and No. The enchanted checks are real; however, they are checks with no funds. They are intended to create magic and fantasy only.
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    How much will this service cost me?
    $9.99 USD per package.
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    What does the package include?
    1. A letter signed by The Tooth Fairy herself. All letters are fully personalized. 2. An enchanted check. 3. The official Fairyland ID (1.75” round button) with your child´s photo (optional).
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    What makes The Tooth Fairy Factory better than any other similar products?
    We are sure that this will more than likely be the most memorable gift you purchase. Our product is founded in four core values: 1. Quality: We commit to provide you with a top notch product. 2. Creativity: Our product inspires people to think outside the box. 3. Superior Customer Service: We will always be there for you. Our customers first! 4. Emotion: We desire to spark emotions in people. We make magical memories from magical moments!
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    What is The Tooth Fairy Factory?
    We are a group of enchanting fairies committed to bring magic to the children´s very own home. Our pledge is to make it a beautiful experience when they begin to grow up and lose their baby teeth. Our letters are perfect for any occasion.
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    What payment options do you offer?
    We currently accept customer orders via PayPal®, Visa®, MasterCard®, American Express® and Discover®. We do not accept payments via mail.
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    Do you offer a money back guarantee?
    Definitely! At The Tooth Fairy Factory we want you and your child to be 100% satisfied with our product. We offer a 30-day money back guarantee, from the order date. Should you decide that we did not meet your standards, just return your package for a full refund within the 30-day period . Your satisfaction is our main objective.
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    What is your shipping policy?
    You can view it
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    Is my and my child´s personal information secured?
    Absolutely! We will not keep your or your child´s information. Besides, you will not receive any spam or promotional emails. All of our marketing is made through our own website and social media.
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    Is my credit card information safe?
    Definitely! Payments are processed through PayPal. When you send a payment using PayPal, we won't receive sensitive financial information like your credit card number. Additionally, when you pay with PayPal on our website, PayPal Purchase Protection covers you if you have any problems.
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